AustralianEssay.com is a popular writing company that provides its services to many students in Australia. This academic writing service’s mission is to assist ‘falling victims to stress’ i.e. students; in finishing their assignments in time and get amazing grades in the process.
The main aim of this review is to see whether the company lives up to the promise of providing students with stress-free assignment writing.
Jenna: My friend recommended this service as a cheap solution for essays. I have used their cheapest option because I needed an essay within a short deadline, and I must say, I paid too much for an essay that was not so well written. I’m guessing that if you want better quality, you should order your papers for an even higher price, which is way too high for students, I think.
Sam: I ordered my essay from this service and I was satisfied by the quality and delivery. However, they really need to improve their customer service. The representative was neither friendly nor helpful and it took him 10 minutes to answer my question.
According to the website’s information, we are looking at a service that provides:
- A wide variety of academic assignments
- Low prices
- Unlimited revisions
- Quality assurance
- 24/7 customer service
- Expertise from only native English writers
The Website Navigation Complexity
At a first glance, the website seems well designed. However, we found the information presented to be vague and in some instances, even absurd. There were some places where additional information is definitely needed, such as in the services page, where the company does not give information on what exactly they provide customers with.
What Services Do They Offer?
The range of services is truly wide, as the website stated. The focus is mainly placed on essay writing and homework assistance, but they also offer help with essays, coursework, term papers, research papers, thesis, and dissertations. Further information is not provided, so we were not really sure if they offer planning help, writing help or editing and proofreading services.
When we opened the ordering page, we have noticed that the company provides extra services such as proofreading of the paper by their editors and something called ‘originality report of your paper’ for an additional cost. We found these two options to be very strange, mostly because the website promises to quality and originality of their papers.
What are the Prices Like?
Australianessay.com provides a free price calculator that you can use to see the price of your order. When using this calculator, you must enter the assignment type, number of words per page and number of pages, after which you are given a table of prices. This is the spot where you choose what level of quality your paper should be. The prices for premium quality are much higher than those for standard, which makes us reconsider the first impression of the service being cheap.
As for the deadline, the prices differ according to how early you place your order, as we expected. There is an enjoyable discount for first orders (15% off), but we’ve found no other discounts or coupon offers on the website whatsoever. Not offering lifelong discounts for returning customers is not a very good policy if one wants to keep their clients satisfied.
Does the Company Deliver Quality Papers and Meet Deadlines?
According to the website’s testimonials, the company does meet all provided deadlines. We did not find any indicator of the quality of papers, so we decided to have a look at feedback customers have left outside this website. Generally, the feedback is positive, but if you wish to get papers of good quality, you should consider choosing the higher quality option when ordering your papers.
The Quality of Their Support System
You can use the Live Chat button, their phone line or email service to contact this provider. Additionally, the company has active social media accounts on Facebook, Google+ and Twitter. We’ve contacted their live chat and received prompt order.