Review 5

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Rating of is 5.0 / 10

The key characteristics: legit service, not affordable for students, bad quality of papers.. review

Essay Roo is relatively new when compared to other services. This company started providing content to Australian students in 2008 and has attracted many customers ever since. Its unique web design and inviting discounts makes us really interested in checking this company further. Take a look at our evaluation of their website, services, prices and discounts and support system and learn whether this Sydney-based company is the right choice for your paper.

Website Design and Navigation

The website design of EssayRoo is definitely unique. Their logo is a kangaroo, which explains the name of the service.

We found the website easy to navigate. You can find all relevant information separated into the following pages: services, prices, testimonials, samples, discounts, blog, our writers etc.

Range of Services Offered

Essay Roo offers custom writing services, including dissertations, essays, proofreading, editing, assignment assistance and case studies. There are plenty of services listed on their website and you get a quote as soon as you add all relevant information in the calculator.

You can choose a writer from their team of writers. The page ‘our writers’ lists all writers in their team, but without photos or names. The only thing you can see there is their profile where you can see their rating, number of pages completed and reviews from customers.

What worried us a bit was that some writers had several negative comments and you are only given the chance of choosing your writer if you pay more. If you decide to choose who will work on your paper, you need to pay extra 10% of the total quote. Otherwise, you are assigned a randomly chosen writer.

Affordability of Prices and Special Offers

Prices vary according to type of service, number of pages, deadline that ranges from 14 days to 6 hours, and academic level. An essay for high school student within the longest deadline is $17.21 per page. Taking this into consideration and the fact that you have to pay more for a writer of your choice makes us put this company in the column of those who are neither cheap nor averagely priced. However, there are coupons you can use to reduce the rate.

Aside from coupons, offers a reduction of $93.12 with the free features included in every order, such as title page, bibliography, outline, plagiarism report, formatting and limitless amendments. First orders come with 15% discount, while lifelong discounts range from 5 to 15% off, depending on the total number of pages ordered.

Is the Quality of Service High?

According to the feedback on the website, the quality of paper is good. However, we decided to have a look at feedback from customers outside the website too, just to make sure that we are looking at real customer’s opinions. Generally, the feedback was good, but customers often claimed that the price was too high for the service provided.

Does Their Support System Function?

You can contact the service via 24/7 live chat, the toll free number or the company’s email. We have tried the live chat and can confirm that it works. However, it took us a while to be assigned a representative.

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5 thoughts on “ Review

  • Linda Woods

    Crappy content and even worse service. You would expect a 24/7 live chat to be actually available at all times. I spent 15 minutes waiting for a representative, which is when I gave up and decided to try later. I got a prompt answer then, but the service is far from good.

  • Rachelle Carlberg

    My friend said: choose your writer on this website and you will be fine. I completely disagree. Even after paying to choose a writer, I still got less than I expected.

  • Rachel S.

    One of the worst essay services I’ve ever tried. High prices and low-quality content. Asked for a revision but received the same paper. Professionalism is not their strong point. To avoid!

  • Angelina

    The website of this company is so much fun! Still, the content could use a little improvement. And I am a bit annoyed that the service did not post my feedback on their website.