Rating of EssayRoo.com is 5.0 / 10
The key characteristics: legit service, not affordable for students, bad quality of papers..
Essay Roo is relatively new when compared to other services. This company started providing content to Australian students in 2008 and has attracted many customers ever since. Its unique web design and inviting discounts make us really interested in checking this company further. Take a look at our evaluation of their website, services, prices and discounts and support system and learn whether this Sydney-based company is the right choice for your paper.
Is EssayRoo legit?
EssayRoo is a company providing writing services to high school, college, and university students. At first sight, it is a legit company. However, there is very little useful and educational information available on their website. We don’t know who the writers are, what types of degrees they have, and the samples they offer are not a top quality either.
In this EssayRoo review, we will offer you all the information you need to make a well-informed decision. The website loads very slow and in our opinion the testimonials presented there are fake.
Is EssayRoo reliable?
Several EssayRoo reviews we found online state that the company is not reliable. We tested it for reliability as well, and here are our results:
- They do not always respect deadlines. They missed the deadline of one of our important paper;
- They have the instant chat option but you cannot always find there someone to assist you. When they say they are available 24/7, in fact, they are not;
- The company provides samples that are not high quality. These samples reflect the quality of papers they offer, so we do not consider this a highly reliable company. For this Essay Roo review, we checked thoroughly 5 samples available on the website;
We can list more disadvantages than positive facts regarding this company. For example, when we called them to ask about their prices, they told us we should check the site. We find such behavior inappropriate because they are there to serve the customer. Then, the papers they sent us were not fully edited, even though they state each paper is proofread to perfection.
Another negative point is that they will not offer Dissertations on a chapter-by-chapter basis. They write only dissertations in full, so if you need help with 1 or 2 chapters they cannot help. Many Essay Roo reviews also mentioned encountering similar problems with them.
Website Design and Navigation
The website design of EssayRoo is definitely unique. Their logo is a kangaroo, which explains the name of the service.
We found the website easy to navigate. You can find all relevant information separated into the following pages: services, prices, testimonials, samples, discounts, blog, our writers, etc.
Range of Services Offered
Essay Roo offers custom writing services, including dissertations, essays, proofreading, editing, assignment assistance, and case studies. There are plenty of services listed on their website and you get a quote as soon as you add all relevant information to the calculator.
You can choose a writer from their team of writers. The page ‘our writers’ lists all writers in their team, but without photos or names. The only thing you can see there is their profile where you can see their rating, number of pages completed, and reviews from customers.
What worried us a bit was that some writers had several negative comments and you are only given the chance of choosing your writer if you pay more. If you decide to choose who will work on your paper, you need to pay an extra 10% of the total quote. Otherwise, you are assigned a randomly chosen writer.
Affordability of Prices and Special Offers
Prices vary according to the type of service, number of pages, deadline that ranges from 14 days to 6 hours, and academic level. An essay for high school students within the longest deadline is $17.21 per page. Taking this into consideration and the fact that you have to pay more for a writer of your choice makes us put this company in the column of those who are neither cheap nor averagely priced. However, there are coupons you can use to reduce the rate.
Aside from coupons, essayroo.com offers a reduction of $93.12 with the free features included in every order, such as title page, bibliography, outline, plagiarism report, formatting, and limitless amendments. First orders come with 15% discount, while lifelong discounts range from 5 to 15% off, depending on the total number of pages ordered.
Is the Quality of Service High?
There are several testimonials available on the website which inform the reader that the quality delivered is excellent. However, we have verified all of the testimonial sources and they are fake. We also checked out a few samples available on the website, and 3 out of 5 samples are plagiarized. Some of these samples contain very poor academic or scientific language, while others contain clearly copied content from online journals and academic research portals.
We also placed an order to verify the quality provided from 3 sources. We received a paper in Psychology that contained many stylistic and grammatical errors, and many blocks of text that were plagiarized. We also found major editing problems throughout the whole text.
Does Their Support System Function?
EssayRoo representatives can be contacted at any time of the day or night for questions and help with placing an order. This is what they advertise on the website but when we contacted them via chat no one responded. We tried several times to contact the team of representatives to place a quick order. Then, we have called them on the number enlisted on the home page, and the representative finally answered but could not give us professional help. We consider their customer service is extremely poor, and their service representatives are not well trained.
If you need truly reliable and trustworthy help with your academic paper, you should search for something else. EssayRoo does not offer quality and valuable services, and they don’t even have a great choice of writing solutions available. They charge very expensive fees and offer plagiarized and poor-quality content for your money. Customer service is almost lacking and the website does not offer any valuable information regarding their services, guarantees, etc. Our quality advice is that you should research another top reliable company and select a service that is indeed trustworthy.